About Us

Reporting Metrics

Our industry has changed a lot over the last 10 years and a vendors ability to report on their service levels increasing become important to a client.

We don't simply provide reports, we provide analytics. We analyze over 20 different analytics to be able to show a client exactly how we compare to any Service Level Agreement.

Trends, geographical breakdowns, volume and most importantly turntimes provide a client with a real time snapshot of their account, but more importantly, how we are preforming as a vendor.